• IT Intern

    Relocation Available
    Position Type
    Part Time
  • Overview / Job Summary

    Aleris is a global leader in the manufacture and sale of aluminum rolled products, with approximately 14 facilities in three geographically aligned business unites in North America, Europe and China.  We serve a variety of end-use industries, including aerospace, automotive, defense, building and construction, transportation, packaging, and consumer goods.


    Our Corporate division is seeking to add a talented Intern to its Service Delivery team at our Global Headquarters in Beachwood, OH.  This position will focus on learning more about Service Delivery Support. 

    Responsibilities Include

    The summer intern will work towards developing the following competencies:

    • Support the Service Desk and ServiceNow transition project.
    • Work with end-users (Aleris employees) to identify requirements, define workflows and conduct testing.
    • Use ServiceNow ITIL based ticketing system to analyze data and develop reports.
    • User training and functional support, liaising with technical teams if required.
    • Coordinate with global teams, ensure ServiceNow knowledge management is updated and complete.
    • Work on multiple projects and respect aggressive schedule.
    • Collect and maintain the ServiceNow CMDB configuration items – hardware, software, applications.

    Required Qualifications

    • Must be Full-Time Student (12+ Credit Hours/Semester) and be at a Sophomore Level
    • Pursuing a bachelor’s degree in computer science, information systems, or any IT related field
    • Ability to prioritize workloads and manage requests on time in a fast paced environment
    • Must be a self-starter who takes initiative\
    • Good communication and interpersonal skills
    • elivery focused and problem solving attitude
    • Technical proficiency in MS Office.

    Aleris is an equal opportunity employer and supports diversity in the workplace.  Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.



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